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We work very hard, every day, to ensure all our customers receive the very best service and are totally satisfied with their buying experience at GreatPricedFurniture.com. We always try to go the extra mile and when we receive a note of thanks from a customer we are always very appreciative.



Hear What Our Valued Customers Have to Say:

Date

Testimonial

12-16-2010
The delivery was good this time. Thanks for keeping tabs. I have to say that you delivered excellent customer service. I will inform you when I donate the other sideboard. Have a wonderful day.

From Mary M in Katy, TX

12-16-2010
Thank you for the great follow up. So far, I'm very pleased with my dealings with you folks!

From Scott R in Bend, OR

12-16-2010
I appreciate it- and so you know my husband is a home builder in the Pittsburgh PA area and we will recommend your website/company to clients in need of furnishings-...

From Victoria S in Greensburg, PA

12-02-2010
... I am extremely pleased with the furniture. The two delivery men could not be more professional and nicer people. They took their time, delivered and assembled each piece as required. This was truly 'white glove service' at its best!!

Thanks very much for all of your help with facilitating the delivery before Thanksgiving.

From Minelva M in Hyattsville, MD

11-02-2010
Cynthia: Thank you very much for all of your help and I appreciate your prompt attention to this matter. I would not hesitate to order again from your company and I know others who are looking for furniture and I will refer them to your site. Thank, again. Regards,

From Renee L in Las Vegas, NV

10-28-2010
Actually I do want to thank you ? you have been very receptive and helpful. Have a good day.

From Jerra G in Danville, CA

10-19-2010
Hi Crystal
Many thanks, you did a very good job
I will be happy to pass your business cards to friends.

From Abdulaziz S in Dubai, UAE

10-19-2010
Hello Crystal!
I am ecstatic that you were able to secure my credit refund! For me, trust is an indispensible attribute when dealing with any vendor. Because I feel I can trust you, I will definitely be happy to order again from greatpricedfurniture.com.
Again, I thank you so very much for your kind attention to this matter. God's blessings upon you.

From Elaine H in Cherry Hill, NJ

10-07-2010
Dear Cindy:
I just wanted to let you know that I received the replacement lid (via Fed Ex) today! I am totally amazed with the quick response.. It arrived in good condition.

Thank you so much for ALL your help. You have been such a pleasure to do business with. I can see why you have the title of Customer Care Manager.

Would you also please pass on my gratitude to the person you dealt with at Lane Furniture and thank them for getting right on this. I am so happy with the service you both provided!

Most sincerely,

From Barbara G in Spokane Valley, WA

09-28-2010
Thank you so much, Crystal! I appreciate this personal message and cannot wait to recieve my purchase! I could tell you are from the south by this appreciated amount of attention. We just moved to California from Mississippi and I miss it very much!...

From Dawn T in Coto de Caza, CA

09-23-2010
thanks so much, you have great customer service skills!

From Rhea D in Marstons Mills, MA

09-16-2010
Crystal,

Thank you so much for your superior service. I am so excited about this beautiful Hooker piece. The dimensons are perfect for my needs. Being an architect, the spec sheet you sent me was beyond my expectations. Exactly the precise information I needed...

From Allen in Texas

09-07-2010
These days exceptional performance sometimes go unrewarded, but at least you know you have one appreciative customer out here?

From Tom G in Townsend, TN

08-09-2010
Thank you Kali. You are quite an impressive representative of your company. I can confidently say, I have never encounter such an efficient individual. Thank you. Have a wonderful week!!

From Sue G in Stuart, FL

08-04-2010
Awesome!! You guys have excellent customer service!! Thank you soo much! Everyone in the company is great! I deal a lot with Linda. She is great too! I will (definitely) use you guys for future purchases and I will def recommend your company to people. Thanks again Cindy :)
Sent from my iPhone

From Tanya S in Las Vegas, NV

07-28-2010
Thank you Tiffany. Linda has been so good to me organizing what she can and her correspondence and care is just incredible. I am so grateful and really did my homework before purchasing. I was warned and confused about ordering from so far on the internet. I have read some nasty comments on Great Priced furniture. So far my experience has been outstanding. I am in business. I hope the owners know how lucky they are!

From Susie C in Australia

07-26-2010
Hello Tiffany,
I wanted to say thank you for all of your help with the processing of my shipment. I received everything a few weeks ago...

From Anna K in Grange, South Australia

07-21-2010
Just wanted to let you know that the furniture on Sunday in excellant condition. Jeff and Jay were wonderful and set everything up perfectly. It was a pleasure doing business with both of you. I will be sure to tell my friends about your company.

From William M in Cherry Hill, NJ

06-20-2010
It's been a wonderful experience to do business with Great Priced Furniture and Hillsdale. I will definitely recommend both companies to family and friends for any of their future online furniture shopping needs.

Thanks again!

From Rosemary F in Novi, MI

06-14-2010
Kali, your customer skills are fabulous! What a treat. Thank you for your care with this order.

From Gail F in Aptos, CA

06-06-2010
Thank you so much for the prompt response. I was ready to pull out my hair!
I have never ordered anything like this on line, so I was somewhat skeptical. I will definitely keep your website as one of my favorites. I was very pleased with the quality and equally pleased with the quick response to my request. I would recommend your company to anybody!

From Judy H in Oak Creek, WI

06-03-2010
Thank you SO very much, Tiffany for all the work you have done & keeping me updated! Your, Fred's & Brian's hard work is very much appreciated!

From Gina M in Happy Valley, OR

05-28-2010
Linda and Tiffany,
We are pleased to advise you that our new furniture arrived today and we
are overall extremely happy with the products quality and finish...

From Josef K in Australia

05-26-2010
Hi Cindy,
Your sales colleague already called and could not have been more pleasant. We are all set and are looking forward to receiving the chest. Thank you again for your assistance...

From Susan M in Endwell, NY

05-14-2010
Thanks again for inquiring. We love the furniture! We have a beautiful 6000 sqft Loft apartment that we recently renovated and are trying to fill up w/ furniture. And we also own 20 extended stay suite apartments that we rent as furnished apartments. We won't hesitate to purchase more stuff from greatpricedfurniture.com! Your customer service has been great so far. Next time, we'll insist that the delivery guys find the right angle!

From Kelly V

05-13-2010
Hi Cindy!
I received my "undamaged" table!
Thank you for shipping out another one in such a timely manner!
I appreciate all the updates and professionalism!
Thanks again!

From Lydia M in Hacienda Heights, CA

05-12-2010
Fred:

I wanted to take this opportunity to let you know what wonderful assistance and overall customer service I received from Kali S.
Kali was professional, friendly and highly accommodating with my recent on line order. She went the extra mile to personally contact me when she discovered that my items were initially on back order. She provided potential alternate options for me and then promised weekly status updates when I decided to wait for my original items.
I am thrilled that my 2 beds will actually be delivered this week after all. However, it is Kali?s outstanding customer service that will keep me coming back to your website when I have a need to purchase more furniture.
I am truly impressed by Kali and I hope that you value her as one of your employees and give her the recognition she deserves.

Thank you and have a great day.

From Kathy M

04-24-2010
I do want to compliment the two gentlemen, Cliff L and his associate, that brought our furniture. We could not have found anyone more polite and careful. They delivered several large and heavy pieces with no damage to the furniture or the house.

I will ask for these people again next year when I order more furniture.

Thank you very much

From Bob G in Dothan, AL

04-21-2010
Hello Ladies,
I bet you thought you'd never hear from me again, huh? Anyway, I just want to again thank you for putting up with me and all of my questions and e-mails during my purchase experience. My bedside chest was delivered last week, and I'm very pleased. They delayed the shipment because I was on vacation for a week.

When I have a need for more furniture, I will definitely be a repeat customer of Great Priced Furniture. I was also very pleased with HEP Direct. Thanks again for everything. God Bless you both.

From Odie M

04-21-2010
I am writing to thank you for the great service we received from your company. We purchased our Leather Living Room Set in the fall of 2009. You were kind enough to store it until we were ready for delivery. When the day finally came we could not have been happpier with the service given by your delivery personel. These 2 men that made the delivery arrived promptly at the time they said they would be here. They first called and informed us as to where they were and when to expect them to arrive. Our order was delivered with smiles, humor and came with a cheerful attitude. They were extremely careful and treated our furniture as if it were their own. They also could see we are both disabled and they insisted we let them do all of the work. They also insisted on staying until our new furniture was situated exactly where we wanted it. I am sorry I have not contacted you before now, I have wanted to inform you of our delivery for quite some time.

From Nanette F

04-14-2010
The product is here. The furniture looks beautiful.

From Faouzia S in San Antonio, TX

04-13-2010
Just wanted to say thank you to Tiffany and Cindy and to all their employees who had a hand in the processing and shipping of our furniture. This was the first time we had ordered anything this big online and we were very nervous. Any questions we had during this process were answered in a timely manner and we are grateful for your patience. Thank you.

From Susan L

04-13-2010
I have received my order and wish to advise that I am very happy with the furniture. I think that we may do some more business in the future !

From Jimmy P in Black Rock, Victoria Australia

03-22-2010
Cindy,
This is great customer service. Thanks you for your prompt correspondence. I am really in need of this piece in order to do some other things in my home...

From Dave N in Cedar City, UT

03-18-2010
Tiffany,
The furniture arrived and was set-up this morning at 8:45. The men were professional and did an excellent job. I see no damage and everything was packaged well.

From Forrest G in Homestead, FL

03-17-2010
Good Evening Ladies,
I know you are both busy, but just want to say I finally got my beautiful Torino bedroom furniture today. What a relief. I was really hoping and praying that it would arrive in great condition and look as well as it did in the pictures, (as I don't order things on the internet). I was really nervous about it, but had seen the AICO Cortina bedroom at Hemispheres in Arlington, TX and fell in love with it about 5 years ago, but didn't want a sleigh bed. I am more than pleased and my husband is pretty impressed.

From Odie M in Killeen, TX

01-27-2010
Hello,
Thank you for your help with my order in November.

From Natalie L in Staten Island, NY

01-19-2010
Hello Tiffany,
The bed has arrived. My husband helped the men put it together and all went well. I will let you know about the refund when I get the chance to check it. The web site is down. Thank you for keeping in touch. The bed is beautiful.

From Janet J in Colchester, VT

01-15-2010
Listen, I just have to tell you that it is so nice to be able to shop over the internet and deal with a reputable company such as yours. Due to a very hectic schedule, most of my shopping these days is done over the internet, and I read about your company on your website and you have certainly lived up to the standards that you speak of on there. I have passed your name to others already and will continue to do so. I wish you and your company a very prosperous year!

From Jo B in Houston, TX

01-15-2010
Hi, Kali,
I thank you so much for your extensive help in trying to locate a chest to match the Jimbaran Bay Collection. There are several in the attached links that I may be interested in, but I want to wait and see how the bedroom suite looks in my room before deciding. You can definitely count on me to be in touch with you should I decide to add the chest to the ensemble.
You are a great asset to your business, and I hope your bosses appreciate how efficient and helpful (and pleasant) you are. I certainly do. :)

From Jean M in Sebring, FL

01-14-2010
Thanks you so, so much, Tiffany. I really appreciate it. Thank you.

From Janet J in Colchester, VT

01-07-2010
The furniture is even more beautiful than I expected it to be! Everything looks good and the guys who set it up were very nice as well.
Thanks so much, Leslie

From Lesie W in Killeen, TX

01-02-2010
Tiffany,
Just got thru admiring the set! Its beautiful & THANKS for all your help & Lauren too!!
Angel Williams

From Angel W in Powhatan, VA

12-28-2009
Good Morning,
I want to take this opportunity to thank you for all of your assistance through this process. There were a few problems. However, you provided prompt responses and resolve the issues expeditiously. I received my bedroom furniture and I am very pleased with it.
Happy Holidays

From Marie L in New York, NY

12-22-2009
Tiffany,
I Got My Furniture!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank You I am so pleased and excited it's beautiful!!!!!!!!!
Thank You ! So happy. HAPPY HOLIDAYS

From Agnes R in Hazel Crest, IL

11-27-2009
Cindy
I can't thank you enough for the way you have dealt with this. You have made a potentially stressful sitiuation much easier. Thank you.

From Hadijah B in Wilmington, NC

09-28-2009
Thanks again. I can see why you are still working at your company. You follow through and preform your job quite well.

From Joseph C in Collegeville, PA

07-21-2009
Hey Cindy,
I just wanted to thank you so much for working and being patient w/me. I really do love the new bed set...

From David Y in Greensboro, NC

07-20-2009
Yes, in came in great shape and we are very happy. I'm telling everyone about your wonderful web-store! :)

From Vanessa J in Monterey, CA

05-27-2009
I'AM VERY HAPPY WITH THE WALL UNIT.EVERYONE GOES GAGA OVER MY LIVING ROOM I FOUND MATCHING TABLES WITH EXACTLY THE SAME KIND OFF MARBLE.IT LOOKS SUPER..ALSO THE GUY'S DID A SUPER JOB.I WILL KEEP YOUR E-MAIL ADRESS FOR ALL MY GERMAN FRIENDS WHO ALL THOUGHT IT IS A GERMAN SCHRANK.I'AM VERY VERY HAPPY. THANKS TOYOU ALL.

From Brunhilde L in Anniston, AL

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